MKelevate SMS Terms of Service

Program Name:
MKelevate SMS Updates

Program Description:
By opting into MKelevate SMS Updates, you agree to receive recurring automated text messages including class reminders, schedule updates, promotional offers, wellness tips, and company news. Message frequency may vary.

Opt-Out Instructions:
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us.

Rejoining Instructions:
To rejoin, sign up again through our website or by texting a designated keyword (e.g., "JOIN") to our shortcode, and we will resume sending SMS messages to you.

Help Instructions:
If you experience issues with the messaging program, reply with the keyword "HELP" for assistance, or contact our support team directly at support@mkelevate.com.

Carrier Liability Disclaimer:
Carriers are not liable for delayed or undelivered messages.

Message and Data Rates Disclaimer:
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, contact your wireless provider.

Privacy Policy Link:
https://www.mkelevate.com/privacy-policy

Compliance with Industry Standards:
Our SMS services comply with applicable industry standards including the CTIA and TCPA guidelines.

Legal Compliance Note:
By opting in, you agree to these terms and to receive SMS messages from MKelevate. You certify that you are the account holder or have authorization from the account holder to enroll in this service.

 

MKelevate Privacy Policy


MKelevate ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, or SMS programs.

1. Information We Collect

We may collect:

  • Contact details (e.g., name, email, phone number)

  • Class or event participation history

  • Communication preferences (including SMS opt-in data)

  • Technical data (IP address, browser type)

2. How We Use Your Information

We use your data to:

  • Deliver and improve our services

  • Communicate with you about class reminders, promotions, or updates

  • Provide customer support

  • Operate our SMS messaging program

3. Text Message Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. Cookies and Tracking

We may use cookies to improve your browsing experience. You can adjust your browser settings to disable cookies, though this may affect functionality.

5. Data Security

We use appropriate technical and organizational measures to safeguard your personal data.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw your consent at any time

To exercise your rights, contact us at: elevate_yourself@mkelevate.com

7. Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect their data.

8. Policy Updates

We may update this policy from time to time. Updates will be posted on our website with the updated effective date.

9. Contact Us

For any privacy-related questions, please contact us at:
Email: elevate_yourself@mkelevate.com
Website: https://www.mkelevate.com